Nurse Call Systems Market Size & Forecast

The Nurse Call Systems Market is projected to reach $4.96 billion by 2031, at a CAGR of 11.5% from 2024 to 2031. Nurse call systems are devices designed to enable patients to call nurses during emergencies. The growth of this market is driven by the increasing demand for digital healthcare solutions among the aging population, a rising focus on patient safety, rising healthcare expenditures along with out-of-pocket costs, technological advancements in nurse call systems, increasing healthcare spending by governments, and the proliferation of hospitals globally. However, stringent regulations and international standards for nurse call systems may restrain market growth.

Moreover, the increasing demand for biosensors-enabled nurse call systems, the rising need for remote patient care, and the utilization of nurse call systems in home care settings are expected to create market growth opportunities. However, false alarm occurrences, high costs of nurse call systems, lengthy training session requirements for system operation, difficulties in integrating nurse call systems with existing communication platforms, and the frequent need for battery replacements in wireless nurse call systems are some of the challenges impeding the market’s growth. Additionally, the adoption of wearable wristbands and neck pendants for nurse call systems, as well as the integration of AI algorithms, are prominent trends in this market.

Nurse Call Systems Market Growth Drivers

Technological Advancements in Nurse Call Systems

In today's dynamic healthcare landscape, the integration of advanced technologies plays a pivotal role in enhancing staff efficiency and elevating patient care standards. Technological advancements in nurse call systems, tailored to meet the unique demands of modern healthcare settings, have led to their increased adoption. These systems offer numerous benefits, including rapid responses to patient needs, real-time reporting and monitoring capabilities, and improved staff productivity. For instance, New Voice International AG (Switzerland) offers MobiCall, a cutting-edge nurse call system that seamlessly integrates with existing hospital communication systems. MobiCall provides customizable solutions tailored to the specific requirements of healthcare facilities, ensuring a user-friendly patient experience and offering advanced analytics features.

Similarly, Baxter International Inc. (U.S.) provides its Voalte Nurse Call System, which has yielded significant outcomes such as a 67% reduction in fall rates and a 19% decrease in average caregiver travel distance. This system features automatic reminders to address patient needs, activates safety monitoring alarms for nurses, and provides real-time dashboard displays of patient safety statuses and risk levels. These technological advancements in nurse call systems are expected to drive the growth of this market.

Increasing Demand for Digital Healthcare Solutions Among the Aging Population

There has been a significant increase in the aging population, driven by factors such as increasing life expectancy, declining fertility rates, and advancements in healthcare, leading to higher survival rates. According to the World Health Organization (WHO), by 2030, one in six people globally will be aged 60 years or older. In 2022, the elderly population reached nearly 1.4 billion, an increase from 1 billion in 2020. This number is projected to reach 2.1 billion by 2050.

According to the United Nations World Population Prospects, between 2022 and 2050, the geriatric population is projected to register a growth rate of over 3% in Central and Southern Asia, Sub-Saharan Africa, Oceania (excluding Australia and New Zealand), Northern Africa, and Western Asia. This demographic shift has resulted in a high prevalence of chronic diseases, consequently leading to increased hospital admissions and demand for long-term home care.

Moreover, according to the National Council on Aging (NCOA), approximately 80% of individuals over 65 have at least one chronic condition, with 68% experiencing two or more. Thus, the increase in the geriatric population and the associated surge in chronic diseases are expected to drive the demand for nurse call systems, thereby fueling market growth.

Nurse Call Systems Market Trends

Integration of Wrist Band and Neck Pendants Into Nurse Call Systems

Nurse call pendants are designed to cater to patients with conditions like arthritis. These pendants resemble jewelry rather than a conventional medical device to promote its use among patients. Furthermore, wristbands and neck pendants can be incorporated with advanced IoT spread spectrum technology and offer ten times the range of traditional wireless nurse call systems. These devices are equipped with replaceable batteries lasting up to 3 years or more, depending on usage.

Moreover, Vitalcare Pty Ltd (Australia), a provider of advanced nurse call pendants and wristwatches, offers advanced nurse call systems that can be synchronized with mobile phones. This setup aids in tracking patients with cognitive impairment or dementia. These innovations in nurse call systems are expected to drive their adoption, consequently driving the market’s growth.

Integration of AI Algorithms in Nurse Call Systems

The integration of Artificial Intelligence (AI) into nurse call systems is revolutionizing the interaction between nurses and patients. AI, leveraging voice analysis, can swiftly prioritize calls and access patient histories, enabling the transmission of predictive alert messages to nurses and other healthcare professionals for preemptive care. It facilitates personalized patient care, integrates real-time data with Electronic Health Records (EHRs), and enables patients to verbally articulate their needs, which are then directed and interpreted by AI.

Moreover, the incorporation of AI into nurse call systems empowers nurses to become more data-informed decision-makers, aiding in the prioritization of care and interventions. These advancements are anticipated to drive the growth of this market.

Nurse Call Systems Market Opportunity

Rising Need for Remote Patient Care and the Utilization of Nurse Call Systems in Home Care Settings

According to a report published by the Joint Center for Housing Studies at Harvard University, globally, the number of households with residents aged 70 years or older is projected to increase by 40% by 2025. With the rapid growth in the global geriatric population, cases of age-related chronic diseases are expected to increase globally. This demographic shift is leading to the increased prevalence of various chronic diseases. The prevalence of chronic diseases in the geriatric population is 64/1,000 persons. In addition, the population aged 80 years or over is projected to triple, from 143 million in 2019 to 426 million by 2050. (Source: United Nations). As the aging population continues to grow, the demand for home healthcare services is anticipated to increase in the upcoming years. This trend is driven by the convenience offered by home healthcare services, particularly for this demographic, who find it more accessible to receive treatment in their residences rather than making frequent trips to hospitals.

Furthermore, the treatment costs associated with chronic diseases are expected to increase. Thus, high hospitalization bills, growth in the aging population, and the rising demand for personal medical care are driving the need for cost-effective and convenient home healthcare services. Moreover, advancements in technologies such as electronics, mechanics, and mechatronics (a combination of electronics and mechanics) are accelerating the development of advanced medical equipment and devices, including nurse call systems. These advancements enable the inclusion of graphical interfaces, sensors, communication systems, and more, allowing market players to provide highly advanced nurse call systems suitable for home care. Thus, the rising demand for home care is expected to create significant market growth opportunities during the forecast period.

Nurse Call Systems Market Analysis: Key Findings

By Offering: In 2024, the Button-based Systems Segment to Dominate the Nurse Call Systems Market

Based on offerings, the nurse call systems market is segmented into button-based systems, digital & mobile call systems, intercom systems, anti-wandering systems, integrated communication systems, other systems and accessories, and nurse call software. In 2024, the button-based systems segment is expected to account for the largest share of 32.6% of the nurse call systems market. This segment’s large market share can be attributed to technological advancements in button-based nurse call systems, the proliferation of hospitals, and the widespread adoption of button-based systems in home care settings.

By Technologies: In 2024, the Wired Nurse Call Systems Segment to Dominate the Nurse Call Systems Market

Based on technology, the nurse call systems market is segmented into wired nurse call systems, wireless nurse call systems, hybrid nurse call systems, and IP-based nurse call systems. In 2024, the wired nurse call systems segment is expected to account for the largest share of 45.5% of the nurse call systems market. This segment’s large market share of this segment can be attributed to the advantages offered by wired systems, including their lower vulnerability to hacking compared to wireless systems, reliability in areas with low signal strength or dead zones, and minimal maintenance requirements.

However, the wireless nurse call systems segment is projected to witness the highest growth rate of 11.7% during the forecast period. This segment’s growth is driven by factors such as the rising demand for nurse call pendants and watches for location tracking and the flexibility & mobility offered by wireless nurse call systems. These systems enable healthcare professionals to move freely without being restricted to a fixed location, enhancing their efficiency and responsiveness.

By Application: the Location Tracking & Wandering Prevention Segment to Witness Highest Growth Rate During the Forecast Period

Based on application, the nurse call systems market is segmented into location tracking & wandering prevention, two-way communication, emergency medical alarm, reporting and data tracking, fall detection & prevention, and other applications. The location tracking & wandering prevention segment is projected to register the highest growth rate during the forecast period. The growth of this segment can be attributed to the rising demand for nurse call systems to enable real-time patient and staff location tracking and prevent patient wandering. These systems feature smart alerts, real-time location tracking, and precise location identification.

By End User: In 2024, the Hospitals Segment to Dominate the Nurse Call Systems Market

Based on end user, the nurse call systems market is segmented into hospitals, long-term care homes, nursing homes, home care, and ambulatory surgery centers. In 2024, the hospitals segment is expected to account for the largest share of the nurse call systems market. This segment’s large market share can be attributed to the rising adoption of advanced technologies in hospitals to improve treatment and elevate patient care standards and the increasing awareness among healthcare professionals regarding the benefits of utilizing advanced nurse call systems.

Geographical Analysis

In 2024, North America is expected to account for the largest share of 41.6% of the nurse call systems market. North America’s significant market share can be attributed to the widespread adoption of advanced healthcare technologies, the presence of key market players, well-established healthcare infrastructure, and high healthcare expenditure in the region.

However, the market in Asia-Pacific is projected to register the highest growth rate of 13.0% during the forecast period. Countries in the Asia-Pacific region, particularly China and India, are anticipated to offer significant growth opportunities for vendors in this market. This anticipated growth is driven by increasing government initiatives aimed at enhancing healthcare infrastructure and healthcare access, as well as the aging populations in these countries.

Moreover, in response to the rise in medical tourism, the Government of India has expanded the e-medical visa facility to citizens of 156 countries to promote medical tourism in the country. These developments are expected to boost the demand for nurse call systems in hospital settings across the region.

Nurse Call Systems Market: Key Companies

The report offers a competitive landscape based on an extensive assessment of the leading players’ product offerings and geographic presence and the key growth strategies adopted by them over the past few years (2020–2024). The key players operating in the nurse call systems market are Ascom Holding AG (Switzerland), Jeron Electronic Systems Inc. (U.S), West-Com Nurse Call Systems, Inc. (California, U.S), Securitas Healthcare LLC (U.S), TekTone Sound & Signal Mfg., Inc. (U.S), Johnson Controls International plc (U.S), AMETEK, Inc. (U.S), Baxter International Inc. (U.S), Cornell Communications, Inc. (U.S), Honeywell International Inc. (U.S), JNL Technologies, Inc. (U.S), and Vigil Health Solutions Inc. (U.S).

Nurse Call Systems Industry Overview: Latest Developments from Key Industry Players

• In August 2023, Static Systems Group Ltd (U.K.) launched its IP hospital communications solution, Acelo, featuring two-way speech-based communications technology, in Australia. Acelo, a plug-and-play nurse call product, optimizes staff efficiency in hospitals, clinics, and long-term care facilities.
• In June 2023, Cornell Communications, Inc. (U.S.) launched Multimedia Engine-enabled nurse call systems for senior care communities. This solution enhances the ease and efficiency of use for both senior care facilities and their residents.
• In November 2022, Courtney Thorne Ltd (U.K.) launched its CONNECT HEALTH hybrid nurse call system.
• In October 2022, Ascom Holding AG (Switzerland) secured a USD 3.5 million (Euro 3.3 million) contract to equip a new hospital complex in Germany with the Ascom Telligence patient call system.
• In July 2022, Austco Healthcare Ltd (Australia) launched nurse call systems compliant with HTM 08-03 standards.

Nurse Call Systems Market Research Summary

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