1.1. These Terms and Conditions shall apply to all contracts for the supply of Services by the Supplier to the Customer and shall prevail over any other documentation or communication from the Customer
1.2. Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the supplier
2. PRICE AND PAYMENT:
2.1. Payment can be made by wire transfer/credit cards/payment gateways/bank cheques/wallets only. 100% payment will be required for suppliers to deliver the products & services.
2.2. The supplier will send the deliverable in the electronic form to the customer.
2.3. The supplier reserves the right to modify, update or run promotions on any service at any time.
2.4. The supplier reserves the right to change the price of any service at any time. Once the service has been ordered, the price shall remain fixed for the customer.
3. CUSTOMER OBLIGATIONS:
3.1. Co-operate with Supplier
3.2. Provide the Supplier with any information reasonably required by the Supplier
3.3. Keep the supplier notified of their correct name, postal address and any phone, fax, E-mail information
3.4. Comply with all other statutory requirements-particularly in regards to data protection and confidentiality.
4. SUPPLIER OBLIGATIONS:
4.1. The Supplier shall perform the services with reasonable skills and care and to reasonable standard in accordance with recognized standards and codes of practice
4.2. Delivery of survey material will be within 24 hours of receipt of payment otherwise agreed by Contract/Service Level Agreement
5. LIMITATION OF LIABILITY:
5.1. The Supplier shall not be liable for any direct loss or damage suffered by the Customer howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price of the Services
5.2. The Supplier shall not be liable under any circumstances to the Customer or any third party for any indirect or consequential loss or profit or other economic loss suffered by the Customer howsoever caused, as a result of any negligence, breach of contract or misrepresentation or otherwise
6.1. Where Customer cancels their order after receiving the products and services, there will be no refund. Cancellation of order will not be accepted after payment is done.
7. FORCE MAJEURE:
7.1. Neither party shall be liable for delay or failure to perform any of its obligations if the delay or failure result from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, locks, accident, war, fire, unavailability of source of supply, and a party shall not be entitled to a reasonable extension of its obligations.
8.1. Surveys may not be used in any other format other than the supplied. Customer may not at anytime, without prior written permission of the Supplier, make copies or reproduction (in whatever form) of the questionnaires, brochure, sample pages, research reports, or any other survey material.
9. GOVERNING LAW:
9.1. These Terms and Conditions shall be governed by and construed in accordance with the law of India.