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As a standard company and industry practice, payments once made are non-refundable. The use of our products/reports is based on the concept of knowledge transfer, and therefore, a refund cannot be issued after the client has read the study. In an attempt to avoid such situations, Meticulous Research® offers transparent and comprehensive pre-purchase facilities to all clients.
Such problems are rare. However, you will get a notification while filling out the payment form if the gateway fails to verify your credit/debit card information. Generally, a billing address mismatch is the most common payment-related issue. However, in case you face any other issues, kindly contact us, and we will look into it right away.
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Meticulous Research® provides all clients with a free 60–minute access to our analysts with each purchase. This provides you the benefits of gaining insights from analyst’s perspective and also to get any of your report-related questions answered directly from analysts / concerned research team.
Meticulous Research® reports are designed to cater to all market participants throughout the value chain, holistically. However, due to the nature of operations and business objectives, it is possible that your research requirements are only partially covered in the available report. In such cases, we encourage you to share specific business requirements with us prior to making a purchase. We can cater to your requirements through our Customization Services or Consulting Services, as necessary. Our team will work with you to devise suitable scope in line with your requirements and deliver the same within given timeframe. You can also request post-sale customization if you don’t find what you need in our report.
We offer our clients a certain degree of free customization on publishes reports. This is typically equivalent to 40 hrs. of analyst support. In case you have not availed this service as a pre-sale facility, we encourage you to share your requirements with our sales team. The research team, post a feasibility check, will share the purview of the post-sale customization, along with the price (if applicable) and the delivery timeline.