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AI Chatbots Market
AI Chatbots Market Size, Share, Forecast, & Trends Analysis by Offering (Platforms, Services), Organization Size (Large, Small & Medium), Deployment Mode, Medium (Websites, Mobile Apps), End-use Industry (IT & Telecommunications, Retail & E-commerce, Others) & Geography - Global Forecast to 2031
Report ID:MRICT - 1041343 Pages: 250 Oct-2024 Formats*: PDF Category: Information and Communications Technology Delivery: 24 to 72 HoursAI Chatbots Market Size & Forecast
The AI Chatbots Market was valued at $3.3 billion in 2023. This market is expected to reach $22.6 billion by 2031 from an estimated $4.1 billion in 2024, at a CAGR of 27.8% during the forecast period 2024-2031.
The growth of this market is driven by a rise in the adoption of AI chatbots within the IT and telecommunications sectors, an increased focus on improving self-service operations, a surge in the use of generative models in AI chatbots, and a growing demand for 24/7 customer support. However, concerns regarding data privacy and security are anticipated to restrain the growth of the market.
The increasing need to automate business processes, the integration of AI chatbots with smart devices, and the rising implementation of AI chatbots in the retail and e-commerce sectors are anticipated to generate growth opportunities in the market. However, misconceptions and a lack of awareness surrounding AI chatbot solutions present a substantial challenge for companies operating in this space.
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AI Chatbots Market Growth Drivers
Surge in the Adoption of AI Chatbots in the IT & Telecom Sector
The IT and telecommunications industries are increasingly adopting AI chatbots to supplement human assistance for customer inquiries. These chatbots, equipped with advanced technologies, efficiently address basic queries, saving time and improving customer service effectiveness. By utilizing AI chatbots, IT and telecom companies can gather valuable real-time information about customer interactions and preferences, enabling them to gain insights into customer behavior, identify trends, and conduct business analyses. This data-driven approach allows companies to refine their strategies, tailor their services, and deliver more personalized experiences to their customers.
As the adoption of AI chatbots rises, many IT and telecommunications companies are increasingly launching chatbots that facilitate human-like interactions and manage more complex customer requests. For example, in March 2024, VOXI, a sub-brand of Vodafone Group PLC (U.K.), introduced a large language model generative AI chatbot aimed at enhancing customer experience. This new chatbot improves user engagement by interacting in a more human-like manner and effectively managing sophisticated inquiries. Such advancements are expected to drive demand for AI chatbots in the IT and telecommunications industry during the forecast period.
Growing Demand for 24/7 Customer Support
The demand for 24/7 customer support is on the rise, driving rapid adoption of AI chatbots for their ability to provide round-the-clock assistance. Various industries, including BFSI, IT and telecommunications, retail and e-commerce, healthcare and life sciences, and travel and hospitality, are increasingly implementing AI chatbots to enhance their customer support services.
Banks are increasingly utilizing AI chatbots for straightforward query resolution. These chatbots assist customers with tasks such as checking account balances, transferring funds, and making payments. Leveraging natural language processing technology, these chatbots understand customer inquiries and deliver instant responses.
In the healthcare sector, AI chatbots offer customer support by providing immediate responses and guidance, particularly outside of regular working hours. Patients can obtain quick answers to urgent questions, advice on minor health issues, and direction on when to seek emergency care, thereby reducing unnecessary hospital visits and alleviating pressure on healthcare systems.
Additionally, in the travel and hospitality industry, AI chatbots facilitate booking-related tasks and offer multilingual support to handle diverse customer inquiries, ultimately enhancing customer satisfaction.
Various key players are launching AI chatbots to deliver seamless and personalized customer support. For example, in June 2024, Jade E-Services Singapore Pte. Ltd. (ZALORA), Asia’s leading fashion and lifestyle e-commerce platform, introduced an AI-powered customer service chatbot aimed at providing tailored support to customers across Singapore, Malaysia, the Philippines, Indonesia, Hong Kong, and Taiwan. This AI chatbot is designed to learn from and understand the intent behind customer inquiries, delivering relevant and accurate responses in an intuitive, visually engaging format. Such advancements are expected to significantly drive market growth during the forecast period.
AI Chatbots Market Opportunity
Increasing Implementation of AI Chatbots in the Retail & E-commerce Industry
The retail and e-commerce sectors are rapidly evolving, with consumers increasingly demanding personalized and convenient shopping experiences. AI chatbots are being widely adopted in this industry to transform customer interactions, enhance satisfaction, and influence purchase behavior. In retail and e-commerce, AI chatbots provide instant support, personalized recommendations, and automated transaction processing for customers.
These chatbots are strategically designed to cater to various time zones and geographical locations, allowing retailers and e-commerce businesses to enhance customer experiences and promptly address issues for international clients. The increasing reliance on AI chatbots is crucial for improving overall customer engagement and satisfaction. Additionally, AI chatbots play a vital role in retail and e-commerce by responding to customer inquiries regarding products and order status, securing transactions, and streamlining the checkout process. By managing routine inquiries, these chatbots enable human customer service agents to focus on more complex issues, reducing operational costs.
As demand for AI chatbots continues to rise in the retail and e-commerce sectors, numerous companies are introducing innovative solutions to enhance customer support. For example, in September 2024, Amazon.com, Inc. launched an AI chatbot named Rufus during its festive sale event. Rufus facilitates natural language interactions within the Amazon app, simplifying the process of asking product-related questions, obtaining recommendations, and comparing products. Such developments are anticipated to drive the adoption of AI chatbots in retail and e-commerce, creating significant growth opportunities for market participants.
AI Chatbots Market Trend
Growing Adoption of AI Chatbots for Customer Interaction
Businesses are increasingly leveraging AI chatbots to engage with customers across multiple channels, including websites, social media, and messaging apps. These chatbots proactively interact with customers, offering support and information while delivering 24/7 availability. By managing multiple inquiries simultaneously, AI chatbots significantly reduce wait times and enhance the overall efficiency of customer service operations. Their ability to provide immediate and accurate responses contributes to increased customer satisfaction. Furthermore, AI chatbots analyze customer data to deliver personalized responses and recommendations, further enhancing the customer experience.
AI chatbots are capable of understanding and responding to complex queries, learning from interactions, and detecting customer emotions to deliver empathetic responses. Numerous online businesses employ AI chatbots for product recommendations, order tracking, and managing returns. In the banking sector, these chatbots assist customers with account inquiries, transaction details, and even financial advice. Furthermore, AI chatbots facilitate human-like conversations, making interactions more natural and effective. These advancements are anticipated to drive continued growth in the adoption of AI chatbots in the coming years.
AI Chatbots Market Analysis: Key Findings
The Platforms Segment to Dominate the AI Chatbots Market in 2024
Based on offering, the AI chatbots market is segmented into platforms and services. In 2024, the platforms segment is expected to account for the larger share of over 73% of the AI chatbots market. The segment’s large market share is driven by the increasing adoption of AI chatbots capable of communicating in multiple languages, thereby enhancing service for diverse customer bases. Additionally, businesses are leveraging AI chatbots to analyze user data and provide personalized recommendations and solutions. The growing chatbot platforms to automate routine inquiries and tasks also contribute to reduced labor costs for organizations.
However, the services segment is slated to register the higher CAGR during the forecast period. This segment's growth is fueled by the rising demand for AI chatbot services that allow businesses to create customized chatbots tailored to their specific needs. Additionally, there is a growing adoption of professional services aimed at training staff to effectively manage and utilize AI chatbots. Furthermore, the increasing reliance on AI chatbot services for maintaining performance, ensuring uptime, and providing technical support to resolve issues is also driving growth in this area.
The Large Enterprises Segment to Dominate the AI Chatbots Market in 2024
Based on organization size, the AI chatbots market is segmented into large enterprises and small & medium-sized enterprises. In 2024, the large enterprises segment is expected to account for the larger share of over 64% of the AI chatbots market. The segment’s large market share is attributed to the increasing adoption of AI chatbots by large enterprises to streamline internal communication. There is also a surge in the need to manage high volumes of simultaneous customer inquiries and a growing demand for analyzing customer data to deliver tailored responses and recommendations.
However, the small & medium-sized enterprises segment is slated to register the higher CAGR during the forecast period. The growth of this segment is driven by the increasing demand for 24/7 customer support, which helps SMEs reduce the need for large customer support teams. Additionally, SMEs are increasingly utilizing AI chatbots to manage higher volumes of customer interactions without requiring significant additional resources. Furthermore, there is a rising use of AI chatbots in SMEs for enhancing marketing and product development strategies.
The Cloud-based Segment to Dominate the AI Chatbots Market in 2024
Based on deployment mode, the AI chatbots market is segmented into cloud-based and on-premises. In 2024, the cloud-based segment is expected to account for the larger share of over 57% of the AI chatbots market. The segment’s large market share is attributed to the growing demand for deployment across multiple platforms, the increasing need to provide flexibility for remote management and updates, and the increasing need to integrate with other cloud services and business applications easily.
Moreover, the cloud-based segment is slated to register the higher CAGR during the forecast period.
The Websites Segment to Dominate the AI Chatbots Market in 2024
Based on medium, the AI chatbots market is segmented into websites and mobile apps. In 2024, the websites segment is expected to account for the larger share of over 63% of the AI chatbots market. The segment’s large market share is attributed to the increasing adoption of website-based AI chatbots that engage visitors by providing instant assistance. Additionally, the rising integration of AI chatbots into websites enables businesses to gather valuable insights into user behaviors, preferences, and feedback.
However, the mobile apps segment is slated to register the higher CAGR during the forecast period. The growth of this segment is driven by the increasing adoption of mobile AI chatbots in the e-commerce sector, which enhances user engagement through personalized interactions. Additionally, businesses are leveraging AI chatbots in mobile applications to reach a broader global audience by offering multilingual capabilities. Several companies are also introducing AI chatbot platforms for language learning. For example, in September 2024, Duolingo, Inc. launched an AI-powered video call chatbot and interactive mini-games at Duocon 2024 to enhance language learning experiences for users worldwide.
The IT & Telecommunications Segment to Dominate the AI Chatbots Market in 2024
Based on end-use industry, the AI chatbots market is segmented into IT & telecommunications, BFSI, retail & E-commerce, healthcare & life sciences, manufacturing, travel & hospitality, media & entertainment, education, government & public entities, real estate, and other end users. In 2024, the IT & telecommunications segment is expected to account for the largest share of over 31% of the AI chatbots market. The segment’s large market share is attributed to the growing adoption of AI chatbots in the IT and telecommunications sectors for fraud detection and prevention. There is also a rising demand for AI chatbots to enhance contact center operations within businesses and an increasing implementation of these chatbots to address various IT customer inquiries and concerns.
However, the retail and e-commerce segment is slated to register the highest CAGR during the forecast period. This segment's growth is driven by the increasing adoption of AI chatbots in retail and e-commerce to offer personalized product recommendations. There is also a growing demand for AI chatbots with multilingual capabilities to effectively interact with customers globally. Additionally, the rising need for 24/7 customer support to address inquiries and enhance the overall customer experience is further propelling this growth.
Geographical Analysis
North America to Dominate the AI Chatbots Market in 2024
In 2024, North America is expected to account for the largest share of over 39% of the AI chatbots market. The large market share is attributed to the significant presence of major players offering AI chatbot platforms and services, along with the high demand for AI-powered chatbots to provide customer support for businesses in the region. Additionally, ongoing technological advancements in AI chatbots in North America are contributing to this growth. Key players in the region are also launching new customer service platforms; for example, in September 2024, Amazon.com, Inc. launched the AI-powered chatbot Rufus ahead of its festive sale event. Rufus facilitates natural language interactions within the Amazon app, simplifying the process of asking product-related questions, obtaining recommendations, and comparing products.
However, the Asia-Pacific region is slated to register the highest CAGR of 29.5% during the forecast period. The growth of this region is driven by the increasing adoption of AI chatbots by large enterprises for routine customer service activities, along with the rising integration of AI chatbots in businesses for marketing and sales in the Asia-Pacific area. Additionally, government initiatives to provide AI chatbots for businesses navigating the application process are contributing to this growth. For instance, in September 2024, the Government of India launched the Saarthi chatbot, an AI and ML-based trademark search technology. This chatbot employs advanced AI and ML algorithms for precise trademark identification, streamlines search processes for both domestic and international businesses, and enhances trademark protection capabilities.
AI Chatbots Market: Key Companies
The report offers a competitive analysis based on an extensive assessment of the leading players’ product portfolios, geographic presence, and key growth strategies adopted in the last 3–4 years. Some of the key players operating in the AI chatbots market are OpenAI OpCo, LLC (U.S.), Microsoft Corporation (U.S.), Google LLC (A Subsidiary of Alphabet, Inc.) (U.S.), Amazon Web Services, Inc. (A Subsidiary of Amazon.Com, Inc.) (U.S.), NVIDIA Corporation (U.S.), International Business Machines Corporation (U.S.), Perplexity AI, Inc. (U.S.), Zoho Corporation Pvt. Ltd. (U.S.), GET JENNY OY (A Subsidiary of LeadDesk Oyj) (Finland), Acuvate (U.K.), Freshworks Inc. (U.S.), Jasper AI, Inc. (U.S.), Anthropic PBC (U.S.), Writesonic, Inc. (U.S.), Next IT & Systems LLC (UAE)..
AI Chatbots Industry Overview: Latest Developments from Key Industry Players
- In September 2024, Snap Inc. partnered with Google LLC to enhance generative AI experiences within Snapchat’s My AI chatbot. This collaboration will enable the chatbot to utilize Google’s Gemini AI, leveraging its multimodal capabilities to understand several types of information, including text, audio, images, and videos.
- In July 2024, Tonik Digital Bank Inc., the first digital-only neobank in the Philippines, partnered with Gupshup Inc., a leading conversational cloud provider, to develop a cutting-edge generative AI chatbot for Tonik’s mobile app. This solution is designed to provide customers with instant and accurate responses to frequently asked questions, transforming the way they interact with their bank.
- In July 2024, Xiao-I Corporation (China) partnered with a telecommunications provider to implement its advanced AI chatbot solution. This collaboration aims to transform the provider's customer service operations by improving service efficiency, reducing operational costs, and delivering 24/7 personalized support.
AI Chatbots Market Research Summary
|
Particulars |
Details |
|
Number of Pages |
250 |
|
Format |
|
|
Forecast Period |
2024–2031 |
|
Base Year |
2023 |
|
CAGR (Value) |
27.8% |
|
Market Size (Value) |
USD 22.6 Billion by 2031 |
|
Segments Covered |
By Offering
By Organization Size
By Deployment Mode
By Medium
By End-use industry
|
|
Countries Covered |
North America (U.S., Canada), Europe (Germany, U.K., France, Italy, Spain, Switzerland, Netherlands, Rest of Europe), Asia-Pacific (China, Japan, India, South Korea, Singapore, Australia & New Zealand, Indonesia, Rest of Asia-Pacific), Latin America (Brazil, Mexico, Rest of Latin America), and the Middle East & Africa (UAE, Israel, Rest of Middle East & Africa) |
|
Key Companies |
OpenAI OpCo, LLC (U.S.), Microsoft Corporation (U.S.), Google LLC (A Subsidiary of Alphabet, Inc.) (U.S.), Amazon Web Services, Inc. (A Subsidiary of Amazon.Com, Inc.) (U.S.), NVIDIA Corporation (U.S.), International Business Machines Corporation (U.S.), Perplexity AI, Inc. (U.S.), Zoho Corporation Pvt. Ltd. (U.S.), GET JENNY OY (A Subsidiary of LeadDesk Oyj) (Finland), Acuvate (U.K.), Freshworks Inc. (U.S.), Jasper AI, Inc. (U.S.), Anthropic PBC (U.S.), Writesonic, Inc. (U.S.), Next IT & Systems LLC (UAE). |
Key questions answered in the AI chatbots market report:
The AI chatbots market study focuses on market assessment and opportunity analysis through the sales of AI chatbots across different regions and countries. This study is also focused on competitive analysis for AI chatbots based on an extensive assessment of the leading players’ product portfolios, geographic presence, and key growth strategies.
The AI chatbots Market is expected to reach $22.6 billion by 2031, at a CAGR of 27.8% from 2024 to 2031.
In 2024, the platforms segment is expected to hold the largest share of the AI chatbots market. The increase in adoption of AI chatbot platforms in the IT & telecommunication sector to address different IT customer questions and queries and the high demand for multilingual support platforms to interact with customers in their native language are factors contributing to the segment’s dominant position in the AI chatbots market.
The retail & E-commerce segment is expected to register the highest CAGR during the forecast period. The rising use of AI chatbots to guide customers through the shopping process to improve the shopping experience and the growing demand for AI chatbots to analyze customer preferences, previous purchases, and browsing patterns are factors expected to support the segment’s high growth.
The growth of the AI chatbots market is driven by a surge in the adoption of AI chatbots in the IT & telecom sector, increased emphasis on enhancing self-service operations, rising usage of generative models in AI chatbots, and increased demand for 24/7 customer support. Furthermore, the growing need to automate business processes, integration of AI chatbots with smart gadgets and devices, and increasing implementation of AI chatbots in the retail & E-commerce industry are expected to generate growth opportunities for the stakeholders in this market.
Key players operating in the AI chatbots market are OpenAI OpCo, LLC (U.S.), Microsoft Corporation (U.S.), Google LLC (A Subsidiary of Alphabet, Inc.) (U.S.), Amazon Web Services, Inc. (A Subsidiary of Amazon.Com, Inc.) (U.S.), NVIDIA Corporation (U.S.), International Business Machines Corporation (U.S.), Perplexity AI, Inc. (U.S.), Zoho Corporation Pvt. Ltd. (U.S.), GET JENNY OY (A Subsidiary of LeadDesk Oyj) (Finland), Acuvate (U.K.), Freshworks Inc. (U.S.), Jasper AI, Inc. (U.S.), Anthropic PBC (U.S.), Writesonic, Inc. (U.S.), Next IT & Systems LLC (UAE).
Asia-Pacific is expected to record a higher CAGR of 29.5% during the forecast period. The increasing implementation of AI chatbots in the retail and e-commerce industry in the region for marketing and sales processes and the growing use of AI chatbots in businesses to communicate in various languages to address the diverse linguistic landscape of the region are factors expected to support the region’s high growth.
1. Market Definition & Scope
1.1. Market Definition
1.2. Market Ecosystem
1.3. Currency and Limitations
1.3.1. Currency
1.3.2. Limitation
1.4. Key Stake Holders
2. Research Methodology
2.1. Research Approach
2.2. Data Collection and Validation Process
2.2.1. Primary Research
2.2.2. Secondary Research
2.3. Market Assessment
2.3.1. Market Size Estimation
2.3.1.1. Bottom-up Approach
2.3.1.2. Top-down Approach
2.3.1.3. Growth Forecast
2.3.2. Market Share Analysis
2.4. Assumption for Study
2.5. Limitation for Study
3. Executive Summary
3.1. Market Overview
3.2. Market Analysis, by Offering
3.3. Market Analysis, by Organization Size
3.4. Market Analysis, by Deployment Mode
3.5. Market Analysis, by Medium
3.6. Market Analysis, by End-use Industry
3.7. Market Analysis, by Geography
3.8. Competitive Analysis
4. Market Insights
4.1. Overview
4.2. Factors Affecting Market Growth
4.2.1. Drivers
4.2.1.1. Surge in Adoption of AI Chatbots in the IT & Telecom Industry
4.2.1.2. Increased Emphasis to Enhance Self-service Operations
4.2.1.3. Rising Usage of Generative Model in AI Chatbots
4.2.1.4. Growing Demand for 24/7 Customer Support
4.2.2. Restraints
4.2.2.1. Data Privacy and Security Concerns
4.2.3. Opportunities
4.2.3.1. Growing Need to Automate Business Processes
4.2.3.2. Integration of AI Chatbot with Smart Gadgets and Devices
4.2.3.3. Increasing Implementation of AI Chatbots in Retail & E-commerce Industry
4.2.4. Challenges
4.2.4.1. Misconception and Lack of Awareness Regarding AI Chatbot Solutions
4.3. Trends
4.3.1. Market Trends
4.3.1.1. Growing Adoption of Voice-enabled Chatbots
4.3.1.2. Growing Adoption of AI Chatbots for Customer Interaction
4.3.2. Technology Trend
4.3.2.1. Integration with Natural Language Processing
4.4. Use Cases
4.5. Pricing Analysis
4.6. Patent Analysis
4.7. Porter’s Five Force Analysis
4.7.1. Bargaining Power of Buyers
4.7.2. Bargaining Power of Suppliers
4.7.3. Threat of Substitutes
4.7.4. Threat of New Entrants
4.7.5. Degree of Competition
4.8. Technology Evolution / Market Evolution
4.9. Technology Analysis
5. AI Chatbots Market Assessment—by Offering
5.1. Overview
5.2. Platforms
5.2.1. Standalone
5.2.2. Web-based
5.2.3. Message-based
5.2.4. Other Platforms
5.3. Services
5.3.1. Professional Services
5.3.2. Managed Services
6. AI Chatbots Market Assessment—by Organization Size
6.1. Overview
6.2. Large Enterprises
6.3. Small & Medium-sized Enterprises
7. AI Chatbots Market Assessment—by Deployment Mode
7.1. Overview
7.2. Cloud-based
7.3. On-premises
8. AI Chatbots Market Assessment—by Medium
8.1. Overview
8.2. Websites
8.3. Mobile Apps
9. AI Chatbots Market Assessment—by End-use Industry
9.1. Overview
9.2. IT & Telecommunications
9.2.1. Customer Support
9.2.2. Fraud Detection and Security
9.2.3. Plan Recommendations
9.2.4. Automate Tasks
9.2.5. Other IT & Telecommunication Applications
9.3. BFSI
9.3.1. Customer Support
9.3.2. Account Management
9.3.3. Asset & Wealth Management
9.3.4. Financial Transactions & Operations
9.3.5. Risk Assessment
9.3.6. Other BSFI Applications
9.4. Retail & E-commerce
9.4.1. Customer Support
9.4.2. Personalized Product Recommendations
9.4.3. Sales & Marketing
9.4.4. Manage Inventory & Purchase Orders
9.4.5. Other Retail & E-commerce Applications
9.5. Healthcare & Life Sciences
9.5.1. Scheduling Appointments
9.5.2. Patient Data Collection & Feedback
9.5.3. Request Prescription Refills
9.5.4. Other Healthcare & Life Sciences Application
9.6. Manufacturing
9.6.1. Customer Support
9.6.2. Inventory Management
9.6.3. Personalized Product Recommendations
9.6.4. Other Manufacturing Applications
9.7. Travel & Hospitality
9.7.1. Customer Support
9.7.2. Branding & Advertising
9.7.3. Personalized Recommendations
9.7.4. Other Travel & Hospitality Applications
9.8. Media & Entertainment
9.8.1. Customer Support
9.8.2. Personalized Content Recommendations
9.8.3. Subscription & Event Registration
9.8.4. Conducting Surveys
9.8.5. Branding & Advertising
9.8.6. Other Media & Entertainment Applications
9.9. Education
9.9.1. Virtual Personal Tutoring
9.9.2. Course Registration & Enrollment Queries
9.9.3. Feedback Collection & Data Repository
9.9.4. Better Student Engagement
9.9.5. Other Education Applications
9.10. Government & Public Entities
9.10.1. Citizen Feedback & Complaint Handling
9.10.2. Government Information, Registration, & Services
9.10.3. Other Government & Public Entities Applications
9.11. Real Estate
9.11.1. Automate Follow-up and Feedback
9.11.2. Schedule Property Viewings and Virtual Tours
9.11.3. Document Processing and Management
9.11.4. Other Real Estate Applications
9.12. Other End-use Industries
10. AI Chatbots Market Assessment—by Geography
10.1. Overview
10.2. North America
10.2.1. U.S.
10.2.2. Canada
10.3. Europe
10.3.1. Germany
10.3.2. U.K.
10.3.3. France
10.3.4. Italy
10.3.5. Spain
10.3.6. Switzerland
10.3.7. Netherlands
10.3.8. Rest of Europe
10.4. Asia-Pacific
10.4.1. China
10.4.2. Japan
10.4.3. India
10.4.4. South Korea
10.4.5. Singapore
10.4.6. Australia & New Zealand
10.4.7. Indonesia
10.4.8. Rest of Asia- Pacific
10.5. Latin America
10.5.1. Mexico
10.5.2. Brazil
10.5.3. Rest of Latin America
10.6. Middle East & Africa
10.6.1. UAE
10.6.2. Israel
10.6.3. Rest of the Middle East & Africa
11. Global AI Chatbots Market - Competitive Landscape
11.1. Overview
11.2. Key Growth Strategies
11.2.1. Market Differentiators
11.2.2. Synergy Analysis: Major Deals & Strategic Alliances
11.3. Competitive Dashboard
11.3.1. Industry Leader
11.3.2. Market Differentiators
11.3.3. Vanguards
11.3.4. Emerging Companies
11.4. Vendor Market Positioning
11.5. Market Share Analysis
12. Company Profiles (Company Overview, Financial Overview, Product Portfolio, Strategic Developments, and SWOT Analysis*)
12.1. OpenAI OpCo, LLC
12.2. Microsoft Corporation
12.3. Google LLC (A Subsidiary of Alphabet, Inc.)
12.4. Amazon Web Services, Inc. (A Subsidiary of Amazon.Com, Inc.)
12.5. NVIDIA Corporation
12.6. International Business Machines Corporation
12.7. Perplexity AI, Inc.
12.8. Zoho Corporation Pvt. Ltd.
12.9. GET JENNY OY (A Subsidiary of LeadDesk Oyj)
12.10. Acuvate
12.11. Freshworks Inc.
12.12. Jasper AI, Inc.
12.13. Anthropic PBC
12.14. Writesonic, Inc.
12.15. Next IT & Systems LLC
( Note: SWOT Analysis* of the top 5 Companies will be provided )
13. Appendix
13.1. Available Customization
13.2. Related Reports
List of Tables
Table 1 Currency Conversion Rates (2018–2022)
Table 2 Global AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 3 Global AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 4 Global AI Chatbots Platforms Market, by Country/Region, 2024–2031 (USD Million)
Table 5 Global Standalone AI Chatbots Market, by Country/Region, 2024–2031 (USD Million)
Table 6 Global Web-based AI Chatbots Market, by Country/Region, 2024–2031 (USD Million)
Table 7 Global Message-based AI Chatbots Market, by Country/Region, 2024–2031 (USD Million)
Table 8 Global Other AI Chatbots Platforms Market, by Country/Region, 2024–2031 (USD Million)
Table 9 Global AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 10 Global AI Chatbots Services Market, by Country/Region, 2024–2031 (USD Million)
Table 11 Global AI Chatbots Professional Services Market, by Country/Region, 2024–2031 (USD Million)
Table 12 Global AI Chatbots Managed Services Market, by Country/Region, 2024–2031 (USD Million)
Table 13 Global AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 14 Global AI Chatbots Market for Large Enterprises, by Country/Region, 2024–2031 (USD Million)
Table 15 Global AI Chatbots Market for Small & Medium-sized Enterprises, by Country/Region, 2024–2031 (USD Million)
Table 16 Global AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 17 Global AI Chatbots Market for Cloud-based, by Country/Region, 2024–2031 (USD Million)
Table 18 Global AI Chatbots Market for On-premises, by Country/Region, 2024–2031 (USD Million)
Table 19 Global AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 20 Global AI Chatbots Market for Websites, by Country/Region, 2024–2031 (USD Million)
Table 21 Global AI Chatbots Market for Mobile Apps, by Country/Region, 2024–2031 (USD Million)
Table 22 Global AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 23 Global AI Chatbots Market for IT & Telecommunications, by Application, 2024–2031 (USD Million)
Table 24 Global AI Chatbots Market for IT & Telecommunications, by Country/Region, 2024–2031 (USD Million)
Table 25 Global AI Chatbots Market for BFSI, by Application, 2024–2031 (USD Million)
Table 26 Global AI Chatbots Market for BFSI, by Country/Region, 2024–2031 (USD Million)
Table 27 Global AI Chatbots Market for Retail & E-commerce, by Application, 2024–2031 (USD Million)
Table 28 Global AI Chatbots Market for Retail & E-commerce, by Country/Region, 2024–2031 (USD Million)
Table 29 Global AI Chatbots Market for Healthcare & Life Sciences, by Application, 2024–2031 (USD Million)
Table 30 Global AI Chatbots Market for Healthcare & Life Sciences, by Country/Region, 2024–2031 (USD Million)
Table 31 Global AI Chatbots Market for Manufacturing, by Application, 2024–2031 (USD Million)
Table 32 Global AI Chatbots Market for Manufacturing, by Country/Region, 2024–2031 (USD Million)
Table 33 Global AI Chatbots Market for Travel & Hospitality, by Application, 2024–2031 (USD Million)
Table 34 Global AI Chatbots Market for Travel & Hospitality, by Country/Region, 2024–2031 (USD Million)
Table 35 Global AI Chatbots Market for Media & Entertainment, by Application, 2024–2031 (USD Million)
Table 36 Global AI Chatbots Market for Media & Entertainment, by Country/Region, 2024–2031 (USD Million)
Table 37 Global AI Chatbots Market for Education, by Application, 2024–2031 (USD Million)
Table 38 Global AI Chatbots Market for Education, by Country/Region, 2024–2031 (USD Million)
Table 39 Global AI Chatbots Market for Government & Public Entities, by Application, 2024–2031 (USD Million)
Table 40 Global AI Chatbots Market for Government & Public Entities, by Country/Region, 2024–2031 (USD Million)
Table 41 Global AI Chatbots Market for Real Estate, by Application, 2024–2031 (USD Million)
Table 42 Global AI Chatbots Market for Real Estate, by Country/Region, 2024–2031 (USD Million)
Table 43 Global AI Chatbots Market for Other End-use Industries, by Application, 2024–2031 (USD Million)
Table 44 Global AI Chatbots Market for Other End-use Industries, by Country/Region, 2024–2031 (USD Million)
Table 45 Global AI Chatbots Market, by Country/Region, 2024–2031 (USD Million)
Table 46 North America: AI Chatbots Market, by Country, 2024–2031 (USD Million)
Table 47 North America: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 48 North America: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 49 North America: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 50 North America: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 51 North America: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 52 North America: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 53 North America: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 54 U.S.: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 55 U.S.: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 56 U.S.: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 57 U.S.: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 58 U.S.: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 59 U.S.: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 60 U.S.: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 61 Canada: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 62 Canada: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 63 Canada: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 64 Canada: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 65 Canada: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 66 Canada: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 67 Canada: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 68 Europe: AI Chatbots Market, by Country, 2024–2031 (USD Million)
Table 69 Europe: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 70 Europe: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 71 Europe: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 72 Europe: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 73 Europe: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 74 Europe: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 75 Europe: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 76 Germany: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 77 Germany: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 78 Germany: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 79 Germany: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 80 Germany: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 81 Germany: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 82 Germany: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 83 U.K.: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 84 U.K.: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 85 U.K.: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 86 U.K.: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 87 U.K.: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 88 U.K.: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 89 U.K.: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 90 France: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 91 France: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 92 France: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 93 France: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 94 France: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 95 France: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 96 France: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 97 Italy: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 98 Italy: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 99 Italy: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 100S Italy: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 101 Italy: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 102 Italy: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 103 Italy: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 104 Spain: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 105 Spain: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 106 Spain: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 107 Spain: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 108 Spain: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 109 Spain: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 110 Spain: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 111 Switzerland: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 112 Switzerland: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 113 Switzerland: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 114 Switzerland: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 115 Switzerland: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 116 Switzerland: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 117 Switzerland: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 118 Netherlands: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 119 Netherlands: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 120 Netherlands: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 121 Netherlands: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 122 Netherlands: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 123 Netherlands: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 124 Netherlands: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 125 Rest of Europe: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 126 Rest of Europe: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 127 Rest of Europe: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 128 Rest of Europe: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 129 Rest of Europe: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 130 Rest of Europe: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 131 Rest of Europe: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 132 Asia-Pacific: AI Chatbots Market, by Country, 2024–2031 (USD Million)
Table 133 Asia-Pacific: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 134 Asia-Pacific: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 135 Asia-Pacific: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 136 Asia-Pacific: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 137 Asia-Pacific: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 138 Asia-Pacific: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 139 Asia-Pacific: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 140 China: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 141 China: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 142 China: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 143 China: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 144 China: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 145 China: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 146 China: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 147 Japan: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 148 Japan: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 149 Japan: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 150 Japan: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 151 Japan: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 152 Japan: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 153 Japan: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 154 India: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 155 India: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 156 India: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 157 India: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 158 India: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 159 India: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 160 India: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 161 South Korea: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 162 South Korea: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 163 South Korea: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 164 South Korea: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 165 South Korea: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 166 South Korea: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 167 South Korea: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 168 Singapore: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 169 Singapore: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 170 Singapore: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 171 Singapore: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 172 Singapore: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 173 Singapore: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 174 Singapore: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 175 Australia & New Zealand: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 176 Australia & New Zealand: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 177 Australia & New Zealand: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 178 Australia & New Zealand: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 179 Australia & New Zealand: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 180 Australia & New Zealand: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 181 Australia & New Zealand: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 182 Indonesia: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 183 Indonesia: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 184 Indonesia: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 185 Indonesia: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 186 Indonesia: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 187 Indonesia: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 188 Indonesia: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 189 Rest of Asia-Pacific: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 190 Rest of Asia-Pacific: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 191 Rest of Asia-Pacific: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 192 Rest of Asia-Pacific: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 193 Rest of Asia-Pacific: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 194 Rest of Asia-Pacific: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 195 Rest of Asia-Pacific: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 196 Latin America: AI Chatbots Market, by Country, 2024–2031 (USD Million)
Table 197 Latin America: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 198 Latin America: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 199 Latin America: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 200 Latin America: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 201 Latin America: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 202 Latin America: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 203 Latin America: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 204 Mexico: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 205 Mexico: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 206 Mexico: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 207 Mexico: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 208 Mexico: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 209 Mexico: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 210 Mexico: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 211 Brazil: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 212 Brazil: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 213 Brazil: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 214 Brazil: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 215 Brazil: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 216 Brazil: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 217 Brazil: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 218 Rest of Latin America: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 219 Rest of Latin America: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 220 Rest of Latin America: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 221 Rest of Latin America: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 222 Rest of Latin America: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 223 Rest of Latin America: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 224 Rest of Latin America: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 225 Middle East & Africa: AI Chatbots Market, by Country, 2024–2031 (USD Million)
Table 226 Middle East & Africa: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 227 Middle East & Africa: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 228 Middle East & Africa: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 229 Middle East & Africa: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 230 Middle East & Africa: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 231 Middle East & Africa: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 232 Middle East & Africa: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 233 UAE: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 234 UAE: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 235 UAE: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 236 UAE: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 237 UAE: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 238 UAE: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 239 UAE: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 240 Israel: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 241 Israel: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 242 Israel: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 243 Israel: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 244 Israel: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 245 Israel: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 246 Israel: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
Table 247 Rest of the Middle East & Africa: AI Chatbots Market, by Offering, 2024–2031 (USD Million)
Table 248 Rest of the Middle East & Africa: AI Chatbots Platforms Market, by Type, 2024–2031 (USD Million)
Table 249 Rest of the Middle East & Africa: AI Chatbots Services Market, by Type, 2024–2031 (USD Million)
Table 250 Rest of the Middle East & Africa: AI Chatbots Market, by Organization Size, 2024–2031 (USD Million)
Table 251 Rest of the Middle East & Africa: AI Chatbots Market, by Deployment Mode, 2024–2031 (USD Million)
Table 252 Rest of the Middle East & Africa: AI Chatbots Market, by Medium, 2024–2031 (USD Million)
Table 253 Rest of the Middle East & Africa: AI Chatbots Market, by End-use Industry, 2024–2031 (USD Million)
List of Figures
Figure 1 Market Ecosystem
Figure 2 Key Stakeholders
Figure 3 Research Process
Figure 4 Key Secondary Sources
Figure 5 Primary Research Techniques
Figure 6 Key Executives Interviewed
Figure 7 Breakdown of Primary Interviews (Supply-side & Demand-side)
Figure 8 Market Sizing and Growth Forecast Approach
Figure 9 Key Insights
Figure 10 In 2024, the Platforms Segment is Expected to Dominate the Global AI Chatbots Market
Figure 11 In 2024, the Large Enterprises Segment is Expected to Dominate the Global AI Chatbots Market
Figure 12 In 2024, the Cloud-based Segment is Expected to Dominate the Global AI Chatbots Market
Figure 13 In 2024, the Websites Segment is Expected to Dominate the Global AI Chatbots Market
Figure 14 In 2024, the IT & Telecommunications Segment is Expected to Dominate the Global AI Chatbots Market
Figure 15 Global AI Chatbots Market, by Region (2024 VS. 2031)
Figure 16 Impact Analysis of Market Dynamics
Figure 17 Global AI Chatbots Market, by Offering, 2024 Vs. 2031 (USD Million)
Figure 18 Global AI Chatbots Market, by Organization Size, 2024 Vs. 2031 (USD Million)
Figure 19 Global AI Chatbots Market, by Deployment Mode, 2024 Vs. 2031 (USD Million)
Figure 20 Global AI Chatbots Market, by Medium, 2024 Vs. 2031 (USD Million)
Figure 21 Global AI Chatbots Market, by End-use Industry, 2024 Vs. 2031 (USD Million)
Figure 22 Global AI Chatbots Market, by Country/Region, 2024 Vs. 2031 (USD Million)
Figure 23 North America: AI Chatbots Market Snapshot
Figure 24 Europe: AI Chatbots Market Snapshot
Figure 25 Asia-Pacific: AI Chatbots Market Snapshot
Figure 26 Latin America: AI Chatbots Market Snapshot
Figure 27 Middle East & Africa: AI Chatbots Market Snapshot
Figure 28 Leading Market Players’ Strategic Developments (2020–2023)
Figure 29 Vendor Market Positioning Analysis (2021–2023)
Figure 30 Competitive Dashboard: Global AI Chatbots Market
Figure 31 Market Share Analysis, by Leading Players, 2022
Figure 32 Microsoft Corporation: Financial Overview (2022)
Figure 33 Alphabet, Inc.: Financial Overview (2022)
Figure 34 Amazon.Com, Inc.: Financial Overview (2022)
Figure 35 NVIDIA Corporation: Financial Overview (2022)
Figure 36 International Business Machines Corporation: Financial Overview (2022)
Figure 37 LeadDesk Oyj: Financial Overview (2022)
Figure 38 Freshworks Inc.: Financial Overview (2022)
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